Insights
Insights
Once you have run a few dozen drops, the question stops being “did it sell” and starts being “what should I make more of”.
Included on Business
Financial reporting
- Total revenue, order count, and average order value across every order marked paid — drop orders and orders you wrote up yourself, however the customer paid you. Unpaid and cancelled orders are left out.
Most popular items
- The ten drop items you have sold the most of, counted as orders are paid. Each drop’s item is ranked on its own, so a loaf you ran in three drops shows up as three rows rather than one total.
Your most loyal customers
- Your top ten customers by total paid spend, with how many paid orders they have placed alongside it — the people worth texting first when a small batch is coming.
All time, on one page
- The numbers cover everything since you started. There is no date range, no charts, and no export — just the totals and the two lists.
Questions
Which plan includes insights?
Reporting and insights are part of the Business plan only.
Does an order paid in cash count toward revenue?
Yes. Once you mark an order paid — cash, Venmo, Zelle, or other — it counts. Orders you have not marked paid do not.
How do I reach my best customers?
One at a time. There are no segments, so you cannot text the list as a group. Open a customer, add a follow-up for today, and text them from the follow-ups page — or reply in your inbox if you are already talking.
Can I export the numbers?
No. Reports are on screen only, so copy down the totals you need.